All Systems Operational

About This Site

Welcome to the EU Production Cloud component availability tracking page.
Release notes are available through Plume Partner Portal

API Operational
App login APIs Operational
Subscriber location APIs Operational
Subscriber device summary APIs Operational
Subscriber device detail APIs Operational
Subscriber node (Gateway or Extender) APIs Operational
Subscriber summary APIs Operational
Apptime Operational
Apptime Service Operational
Apptime API Operational
AWS Infrastructure Operational
AWS athena-eu-central-1 Operational
AWS docdb-eu-central-1 Operational
AWS dynamodb-eu-central-1 Operational
AWS ec2-eu-central-1 Operational
AWS ecs-eu-central-1 Operational
AWS eks-eu-central-1 Operational
AWS elasticache-eu-central-1 Operational
AWS elasticsearch-eu-central-1 Operational
AWS elb-eu-central-1 Operational
AWS emr-eu-central-1 Operational
AWS glue-eu-central-1 Operational
AWS kms-eu-central-1 Operational
AWS lambda-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS route53-eu-central-1 Operational
AWS s3-eu-central-1 Operational
Misc Services Operational
Optimizer Operational
Guard Operational
Overlord Operational
Misc. 3rd Party Infrastructure Operational
Heroku Operational
3rd Party Services Operational
Onboarding services network connectivity Operational
Onboarding - Subscriber cloud assignment redirector Operational
Onboarding - Subscriber cloud controller Operational
Onboarding - Subscriber network statistics collection Operational
Signal Operational
Web interface Operational
Signal jobs Operational
Uprise Operational
Web interface Operational
API Operational
Workpass Guest Services Operational
Workpass - Guest login portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 12, 2026

No incidents reported today.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Resolved - This incident has been resolved.
Sep 10, 02:21 UTC
Update - Validation complete. Deployment successful.
Sep 10, 02:20 UTC
Update - Deployment complete, running validation.
Sep 10, 00:58 UTC
Update - Primary upgrade validated, proceeding with remaining critical upgrades.
Sep 10, 00:49 UTC
Update - Completed non-critical upgrades, continuing with primary critical upgrade.
Sep 9, 23:54 UTC
Identified - Plume EU Production Cloud is under maintenance due to a deploying 1.166.1 version to cloud.. An event will be created here denoting the completion of the maintenance.
Sep 9, 23:26 UTC

Sep 9, 2026

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.