All Systems Operational

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Welcome to the EU Production Cloud component availability tracking page.
Release notes are available through Plume Partner Portal

API Operational
90 days ago
99.99 % uptime
Today
App login APIs Operational
90 days ago
99.98 % uptime
Today
Subscriber location APIs Operational
90 days ago
100.0 % uptime
Today
Subscriber device summary APIs Operational
90 days ago
100.0 % uptime
Today
Subscriber device detail APIs Operational
90 days ago
100.0 % uptime
Today
Subscriber node (Gateway or Extender) APIs Operational
90 days ago
100.0 % uptime
Today
Subscriber summary APIs Operational
90 days ago
100.0 % uptime
Today
Apptime Operational
90 days ago
100.0 % uptime
Today
Apptime Service Operational
90 days ago
100.0 % uptime
Today
Apptime API Operational
90 days ago
100.0 % uptime
Today
AWS Infrastructure Operational
AWS athena-eu-central-1 Operational
AWS docdb-eu-central-1 Operational
AWS dynamodb-eu-central-1 Operational
AWS ec2-eu-central-1 Operational
AWS ecs-eu-central-1 Operational
AWS eks-eu-central-1 Operational
AWS elasticache-eu-central-1 Operational
AWS elasticsearch-eu-central-1 Operational
AWS elb-eu-central-1 Operational
AWS emr-eu-central-1 Operational
AWS glue-eu-central-1 Operational
AWS kms-eu-central-1 Operational
AWS lambda-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS route53-eu-central-1 Operational
AWS s3-eu-central-1 Operational
Misc Services Operational
90 days ago
99.98 % uptime
Today
Optimizer Operational
90 days ago
99.97 % uptime
Today
Guard Operational
90 days ago
99.97 % uptime
Today
Overlord Operational
90 days ago
100.0 % uptime
Today
Misc. 3rd Party Infrastructure Operational
90 days ago
100.0 % uptime
Today
Heroku Operational
90 days ago
100.0 % uptime
Today
3rd Party Services Operational
90 days ago
100.0 % uptime
Today
Onboarding services network connectivity Operational
90 days ago
99.98 % uptime
Today
Onboarding - Subscriber cloud assignment redirector Operational
90 days ago
99.94 % uptime
Today
Onboarding - Subscriber cloud controller Operational
90 days ago
100.0 % uptime
Today
Onboarding - Subscriber network statistics collection Operational
90 days ago
100.0 % uptime
Today
Signal Operational
90 days ago
99.94 % uptime
Today
Web interface Operational
90 days ago
100.0 % uptime
Today
Signal jobs Operational
90 days ago
99.89 % uptime
Today
Uprise Operational
90 days ago
100.0 % uptime
Today
Web interface Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Workpass Guest Services Operational
90 days ago
100.0 % uptime
Today
Workpass - Guest login portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 14, 2026

No incidents reported today.

Jun 13, 2026
Resolved - This incident has been resolved.
Jun 13, 17:07 UTC
Investigating - We are currently investigating an issue affecting the Guard service. Security features including content filtering and threat protection may be impaired. Our engineering team is actively working to identify the root cause. We will provide an update as soon as new information is available.
Jun 13, 16:58 UTC
Resolved - This incident has been resolved.
Jun 13, 14:57 UTC
Investigating - We are currently investigating an issue affecting the Guard service. Security features including content filtering and threat protection may be impaired. Our engineering team is actively working to identify the root cause. We will provide an update as soon as new information is available.
Jun 13, 14:48 UTC
Resolved - This incident has been resolved.
Jun 13, 11:07 UTC
Investigating - We are currently investigating an issue affecting the Guard service. Security features including content filtering and threat protection may be impaired. Our engineering team is actively working to identify the root cause. We will provide an update as soon as new information is available.
Jun 13, 10:59 UTC
Jun 12, 2026
Resolved - This incident has been resolved.
Jun 12, 15:07 UTC
Investigating - We are currently investigating an issue affecting the Guard service. Security features including content filtering and threat protection may be impaired. Our engineering team is actively working to identify the root cause. We will provide an update as soon as new information is available.
Jun 12, 15:01 UTC
Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.