All Systems Operational

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Welcome to the EU Production Cloud component availability tracking page.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
App login APIs ? Operational
90 days ago
100.0 % uptime
Today
Subscriber location APIs ? Operational
90 days ago
100.0 % uptime
Today
Subscriber device summary APIs ? Operational
90 days ago
100.0 % uptime
Today
Subscriber device detail APIs ? Operational
90 days ago
100.0 % uptime
Today
Subscriber node (Gateway or Extender) APIs ? Operational
90 days ago
100.0 % uptime
Today
Subscriber summary APIs ? Operational
90 days ago
100.0 % uptime
Today
Onboarding services network connectivity Operational
90 days ago
100.0 % uptime
Today
Onboarding - Subscriber cloud assignment redirector ? Operational
90 days ago
100.0 % uptime
Today
Onboarding - Subscriber cloud controller ? Operational
90 days ago
100.0 % uptime
Today
Onboarding - Subscriber network statistics collection ? Operational
90 days ago
100.0 % uptime
Today
Workpass Guest Services Operational
90 days ago
100.0 % uptime
Today
Workpass - Guest login portal ? Operational
90 days ago
100.0 % uptime
Today
Workpass - Guest portal APIs ? Operational
90 days ago
100.0 % uptime
Today
Signal Operational
90 days ago
100.0 % uptime
Today
Web interface ? Operational
90 days ago
100.0 % uptime
Today
Signal jobs ? Operational
Apptime Operational
90 days ago
99.64 % uptime
Today
Apptime Service ? Operational
90 days ago
99.85 % uptime
Today
Apptime API ? Operational
90 days ago
99.43 % uptime
Today
Uprise Operational
90 days ago
100.0 % uptime
Today
Web interface ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Misc Services Operational
90 days ago
100.0 % uptime
Today
Optimizer ? Operational
90 days ago
100.0 % uptime
Today
Guard ? Operational
90 days ago
100.0 % uptime
Today
Overlord ? Operational
90 days ago
100.0 % uptime
Today
AWS Infrastructure Operational
AWS athena-eu-central-1 ? Operational
AWS docdb-eu-central-1 ? Operational
AWS dynamodb-eu-central-1 ? Operational
AWS ec2-eu-central-1 ? Operational
AWS ecs-eu-central-1 ? Operational
AWS eks-eu-central-1 ? Operational
AWS elasticache-eu-central-1 ? Operational
AWS elasticsearch-eu-central-1 ? Operational
AWS elb-eu-central-1 ? Operational
AWS emr-eu-central-1 ? Operational
AWS glue-eu-central-1 ? Operational
AWS kms-eu-central-1 ? Operational
AWS lambda-eu-central-1 ? Operational
AWS rds-eu-central-1 ? Operational
AWS route53-eu-central-1 ? Operational
AWS s3-eu-central-1 ? Operational
Misc. 3rd Party Infrastructure Operational
90 days ago
100.0 % uptime
Today
Heroku Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 27, 2024

No incidents reported today.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024
Access to service is disrupted
Resolved - This incident has been resolved.
Apr 24, 19:39 UTC
Investigating - Service access from Paris area has been disrupted since 2024-04-24 17:38:49. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Apr 24, 18:04 UTC
Access to service is disrupted
Resolved - This incident has been resolved.
Apr 24, 19:13 UTC
Investigating - Service access has been disrupted since 2024-04-24 17:17:00. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Apr 24, 17:21 UTC
Access to service is disrupted
Resolved - This incident has been resolved.
Apr 24, 16:53 UTC
Investigating - Service access has been disrupted since 2024-04-24 16:43:00. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Apr 24, 16:47 UTC
Access to service is disrupted
Resolved - This incident has been resolved.
Apr 24, 10:25 UTC
Investigating - Service access has been disrupted since 2024-04-24 10:10:00. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Apr 24, 10:14 UTC
Access to service is disrupted
Resolved - This incident has been resolved.
Apr 24, 05:44 UTC
Investigating - Service access has been disrupted since 2024-04-24 05:32:00. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Apr 24, 05:36 UTC
Access to service is disrupted
Resolved - This incident has been resolved.
Apr 24, 03:48 UTC
Investigating - Service access has been disrupted since 2024-04-24 03:37:00. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Apr 24, 03:41 UTC
Apr 23, 2024
Access to service is disrupted
Resolved - This incident has been resolved.
Apr 23, 20:54 UTC
Investigating - Service access has been disrupted since 2024-04-23 20:43:00. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Apr 23, 20:47 UTC
Access to service is disrupted
Resolved - This incident has been resolved.
Apr 23, 20:34 UTC
Investigating - Service access has been disrupted since 2024-04-23 20:10:00. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Apr 23, 20:14 UTC
Maintenance: Signal Deploy 1.126
Resolved - This incident has been resolved.
Apr 23, 19:18 UTC
Update - Signal Deploy 1.126
Apr 23, 19:16 UTC
Identified - Plume EU production Cloud is under maintenance due to a signal Deploy 1.126. An event will be created here denoting the completion of the maintenance.
Apr 23, 15:11 UTC
Access to service is disrupted
Resolved - This incident has been resolved.
Apr 23, 08:59 UTC
Investigating - Service access has been disrupted since 2024-04-23 08:35:00. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Apr 23, 08:39 UTC
Access to service is disrupted
Resolved - This incident has been resolved.
Apr 23, 08:54 UTC
Investigating - Service access from Paris area has been disrupted since 2024-04-22 19:40:23. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Apr 22, 19:59 UTC
Maintenance: Deploying 1.125.5 version to cloud.
Resolved - This incident has been resolved.
Apr 23, 02:29 UTC
Update - Validation complete. Deployment successful.
Apr 23, 02:29 UTC
Update - Deployment complete, running validation.
Apr 23, 01:03 UTC
Update - Primary upgrade validated, proceeding with remaining critical upgrades.
Apr 23, 00:53 UTC
Update - Completed non-critical upgrades, continuing with primary critical upgrade.
Apr 23, 00:17 UTC
Identified - Plume EU production Cloud is under maintenance due to a deploying 1.125.5 version to cloud.. An event will be created here denoting the completion of the maintenance.
Apr 23, 00:13 UTC
Apr 22, 2024
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Maintenance: Deploying 1.125.4 version to cloud.
Resolved - This incident has been resolved.
Apr 17, 02:27 UTC
Update - Deploying 1.125.4 version to cloud.
Apr 17, 02:26 UTC
Identified - Plume EU production Cloud is under maintenance due to a deploying 1.125.4 version to cloud.. An event will be created here denoting the completion of the maintenance.
Apr 16, 23:25 UTC
Apr 16, 2024
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

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